Frequently Asked Questions

You may contact us via any of the following:

• Office: +65 6743 4039
• Email: sales@omprotools.com.sg
• Enquiry form: on our contact page

Our friendly sales staff are ready to attend to your enquiries.

We are a supplier of horticultural, cleaning and pest control equipment catering to greenspace professionals as well as the cleaning and pest control industry. Besides sales of equipment, we also provide after-sales services such as repairs, sales of spare parts and product customisation.

In addition, we provide Product Training on operation, servicing and maintenance for all our agency products.

You may browse our products on this website, or if you have a specific requirement, contact us directly by phone, email or our contact form so our sales staff can attend to you personally.

• Office: +65 6743 4039
• Email: sales@omprotools.com.sg

Take a clear, sharp photo of the machine and the spare part(s), and upload them via our spare parts enquiry form. If you no longer have the part, a photo of the machine is enough for us to identify the brand and model.

Once we confirm the machine is under our agency brands, we will email you a copy of the Illustrated Parts List (IPL) for you to identify the part number.

Yes — we have a team of experienced, factory-trained service technicians who conduct repairs and servicing of all our agency products. See the full list of agency brands we carry.

For non-agency products, we regret that we may not be able to conduct full repairs or assessment, as we do not carry the necessary spare parts or expertise.

Yes — we carry a comprehensive inventory of common wear-and-tear spare parts for all our agency products. Call us, email sales@omprotools.com.sg, or use the spare parts enquiry form.

Yes — we provide limited warranty coverage for all our agency products. See our warranty page for the full list of products and their warranty periods.